Wow, what a challenge: imagine what we and the library will be. I do see things that are happening now, that I know we are going to do (just want them to happen faster- I always hate waiting to open presents): customers tagging materials in the catalog. Funny I almost wrote 'our materials' We are a public library and that is who the materials our for- so why would I want to write that? An old hold out thought for 'standard librarianship'- Freudian slip of the tongue?
I want to see what access points are created! And I love the reviews on Amazon. Yes there are the crackpot ones- but there are also the very thought out and honestly critical. I usually turn to Amazon for reviews when I am not sure about a title. Hasn't let me down yet. At the same time, I wonder if we are coming to the party too late. Amazon works because the website is its customers only access to its store. We have our physical buildings, and many customers that don't use the catalog for browsing. We won't know until we take that step through the veil and see what is on the other side.